FAQ

36-Month Step-Up CD FAQs

Q.  What happens to my existing 36-month CD?
A.
  Any existing 36-month CD will automatically become a 36-Month Step-Up CD at maturity/renewal.

Q.  Can I step up my CD rate by phone? In person?

Vantage Identity Protection FAQs

Payment Card Protection FAQs

Q:  How do I register my payment cards?
A:  It’s easy. Simply complete the registration form included in your New Account Kit and mail it to the address provided.

Q:  What payment cards are eligible for registration?

AD&D Insurance FAQs

Q:  Do I automatically receive the $1,000 no-cost basic insurance?
A:  No. You must complete and return the enrollment form.

Q:  Where can I get an enrollment form?

MyVantage FAQs

Q:  What is MyVantage Accounts?
A:  MyVantage Accounts is our free online account management tool that gives you unlimited access to your Vantage accounts 24 hours a day, seven days a week, from any computer connected to the Internet. Take a look at MyVantage features.

Deferred Compensation Plan FAQs

Q:  What is Vantage Credit Union’s Deferred Compensation Plan?

Check Card FAQs

Q:  How do I report a lost or stolen Visa Check Card?

ATM FAQs

Q:  How much does it cost to use Vantage Credit Union’s ATMs?
A:  Credit union members can use any of our ATMs for free!

Q:  Where are Vantage Credit Union ATMs located?

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