Contact Us

There are several different ways you can contact the credit union:

1. Visit any of our branch locations.

2.  Main phone numbers: 314.298.0055 or 800.522.6009 
Your incoming phone calls are answered by Vantage Credit Union employees in our centralized Phone Center during business hours. Please note: use our 800 number only if you are outside the 314 area code. If you need to speak with a specific branch or department employee, one of our friendly Phone Center employees will be happy to transfer your call.

Hours of Business 

Monday, Tuesday & Thursday
9:00 a.m. – 5:00 p.m.

Wednesday
10:00 a.m. – 5:00 p.m.

Friday
9:00 a.m. – 5:30 p.m.

Saturday
9:00 a.m. – Noon

3.  Touch Tone Teller: 314.298.0055 or 800.522.6009 Option 2 and 2 again. Our bank-by-phone service requires a touch-tone telephone. 

4.  U.S. Mail 
Vantage Credit Union
P.O. Box 4433
Bridgeton, MO 63044 

5.  E-mail info@vcu.com 
We do receive a large volume of e-mail and make every attempt to respond in a timely manner. In most cases, you’ll receive an e-mail response the same business day. However, if you have an urgent matter requiring immediate attention, please call us. Also, please contact us via MyVantage secure messaging or by phone if you need to discuss confidential account information.

Other important phone numbers:

• 24-hour Cardholder service 800.654.7728. To report a lost or stolen Vantage credit or check card, call 800.449.7728, or call us at 314.298.0055 or 800.522.6009 during business hours.
   
• To report a lost or stolen ATM Card, call our main numbers during business hours. If after business hours, call 314.291.9899 or 800.382.0578.

• For media inquiries, please call 314.264.5159.

Vantage Identity Protection contact numbers:
       Debix Fraud Defense
       800.538.9621

       Credit Alert
       800.251.2311

       Payment Card Protection
       800.251.2690 (outside the U.S., Canada, Guam, Puerto Rico and the
       Virgin Islands, call collect 614.823.5161)