Vantage Point

Our Priority: Your (Financial Information) Security

At Vantage Credit Union, we’re entrusted with our members’ financial information. We take that responsibility seriously. To control risk, we closely monitor security with the latest in testing, auditing and reporting technology as well as assess policies, procedures and member information systems on a timely, ongoing basis.

We have a number of programs in place that offer a high level of protection, including redundant critical systems, state-of-the-art intrusion detection and monitoring systems. Plus, we work with the best and brightest partners to help us ensure we stay on top of the latest trends, technologies, and services.

Protection beyond Vantage’s walls
We also place a priority on educating our members, as information security risks could be posed by people or entities not at all affiliated with the credit union.

We’ve added a new feature to our website— Security Awareness. This portal provides valuable and timely information on subjects ranging from your financial information security, scams & phishing, mobile security, identity theft information, and much more!

We do not solicit you for personal information. If an attempt is made to access confidential information, please consider these helpful tips to determine if an attempt is legitimate.

  • Identity theft, phishing scams, telephone scams, lottery scams and internet scams (including bogus job offers and secret shoppers) continue to grow. Please know that Vantage will NEVER solicit your credit union account numbers(s), credit or debit card numbers(s), personal identification number (PIN), Social Security Number, etc. via phone, email or text message.
  • The only time we’ll contact you about these items is if YOU initiate contact with us and we need to follow up.
  • If you receive a phone call, text message or email requesting this information without your initiation, please DO NOT give it out! Rather, call us to report the incident and ensure your account remains secure.

We also direct our members to information from the Federal Trade Commission on the subject of identity theft and fraud, including what it is, how to deter it, how to recover from it, and tools for ID theft victims.

What you need to know about the recent Equifax data breach?
Equifax, one of the major credit reporting agencies, announced a cybersecurity incident potentially impacting approximately 143 million U.S. consumers. The incident was reported on September 7, 2017, but according to the company’s investigation the unauthorized access occurred from mid-May through July 2017.

Cyber criminals accessed names, Social Security numbers, birth dates, addresses, and in some instances, driver’s license numbers. In addition, credit card numbers for approximately 209,000 U.S. consumers, and certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers, were accessed.

View the press release from Equifax announcing the cybersecurity incident involving consumer information.

Where can I go to see if my information was compromised?
Our Security Awareness news feed includes a useful article—Equifax Victim Protection Options Everyone Should Know.

Equifax has also established a dedicated website to help consumers determine if their information has been potentially impacted and to sign up for optional credit file monitoring and identity theft protection.

Left with questions? Contact the credit bureau reporting agencies (Equifax, Experian, TransUnion) for additional information.